On September 9, the “75 Years of Craftsmanship and Achievement of 10 Million Users Worldwide” 2024 QUANCHAI Power Partner Conference was held in Nanchang. QUANCHAI has celebrated its glorious 75th anniversary with the motherland.

　　 Faced with multiple challenges such as upgrading standards, intensifying market competition, improving user demands and emerging new business models, QUANCHAI still showed strong market competitiveness.

　　 Xie Li, secretary of the Party committee and chairman of the board of directors of QUANCHAI Group, said, “Only products with good quality and high technology can be invincible in the fierce market competition. At present, Quanchai has stood in a new stage of development, faced new market challenges, and shouldered a new development mission.”

Craftsmanship and perseverance

　　 Founded in 1949, entered the diesel engine industry in 1970, and listed on the stock market of Quanchai Power in 1998, Quanchai, with perseverance and fortitude, has been steadily moving forward in the tide of the times, and has realized leapfrog development from the initial small-scale agricultural machinery factory to the leading enterprise in the industry nowadays.

　　 Xu Yuliang, Chairman of QUANCHAI Power, said, “Despite the complicated and changing market environment, QUANCHAI will still stick to the bottom line of quality and service, adhere to the market orientation, and make qualified and good products as always.” This kind of persistent adherence to quality is also the core competitiveness of QUANCHAI to win the trust of the market in the past 75 years.

　　 In the face of the challenges of the current major energy changes, Quanchai Power is innovative and bold in change, focusing on technological upgrading and laying out the new energy track with forward-looking strategic vision and pragmatic attitude. Xu Yuliang emphasized, “In the diesel engine industry, Quanchai will persist in development for a long time and deepen technological upgrading, quality enhancement and capacity building.”

　　 Quanchai is actively exploring the development path of new energy, including hybrid products, clean energy engine technology, and the R&D and application of hydrogen energy batteries and other fields, which has injected a strong impetus for the high-quality development of the enterprise.

Craftsmanship R&D

　　 Craftsmanship builds dreams and innovation leads the way. At the conference, four strategic products of Quanchai - H25, V13, V38N and S65 engines - were shockingly released in the form of 3D projection, which perfectly interpreted the technological innovation and excellent quality of Quanchai's products.

　　 As the ace choice in the light truck market, Zhiwei Power H25 perfectly fits the new blue license policy. With its four-valve design and iron cylinder head, it has an outstanding performance of 180 hp and 500 Nm, and can produce 360 Nm of torque at a low speed of 1,000 rpm, which is 10% higher than the competitors'. H25 has excellent fuel economy, saving one liter of fuel consumption per 100 kilometers compared with the competitors'.

　　 V13 has a compact body design, with a strong output of 27 hp and 80 Nm, and is tailor-made for high-speed rice transplanters and micro excavators, making it an ideal supporting power.

　　 The V38N is designed to meet the market demand under the National IV emission standard and is based on the proven V36 platform for rice harvesters to further expand and upgrade its displacement. It not only meets the demanding needs of 50 horsepower heavy-duty tractors, but also reaches a new height in reliability, bringing users the driving experience of a high-horsepower engine.

　　 Taking the forklift market as a breakthrough, S65 adopts Bosch high-pressure common rail technology, realizing a power output of 260 hp and 1,250 Nm, which is powerful and easily adapts to a wide range of heavy-duty equipment such as tractors, harvesting machinery, construction machinery, etc., and brings unprecedented operational efficiency to users.

　　Yu Lei, Assistant General Manager and Director of Technology Center of QUANCHAI Power

　　 Yu Lei, assistant general manager and director of technology center of QUANCHAI Power, said, “We transform all users‘ demands into product attributes and reach users’ demands through technology and innovation.” Relying on the professional R&D team, the national enterprise technology center and the CNAS laboratory, which is benchmarked against the international first-class, QUANCHAI Power works closely with many world-renowned internal combustion engine design companies to strengthen the technical support.

　　 In order to achieve the goal of carbon neutrality, QUANCHAI continues to optimize the thermal efficiency of the engine, and has customized and developed three gas engine products to meet the demands of different market segments. In the hybrid section, taking the range extender route as a breakthrough, the Q23 range extender developed jointly with Bosch has been put on the market in small quantities, with a fuel saving rate of about 15%.

　　 At the same time, Quanchai and its partners such as Foton and JAC will work together to promote the listing of products such as Q30A and H25A. Next year, it will also focus on the development of the G27 gas engine platform, which focuses on the light truck market, and can be well compatible with the development needs of methanol and hydrogen. Yu Lei said that in the future, Quanchai Power will continue to focus on low-carbon and zero-carbon fuels, explore and practice, and promote the continuous progress of new energy technology.

　　Craftsmanship and Intelligence

　　 In recent years, QUANCHAI Power has kept pace with the times, relying on “5G+Industrial Internet”, continuously accelerating the transformation of leanness, digitization and intelligence, and realizing the in-depth fusion of the world's leading intelligent equipments and new-generation informatization system, which has laid a solid foundation for the high quality of QUANCHAI Power's products, and won the recognition and trust of the majority of customers.

　　 Guo Ligang, Quality Director of QUANCHAI Power, elaborated in depth on the excellent practices of QUANCHAI Power in product development, parts supply and whole life cycle quality control. He said, “QUANCHAI always adheres to customer-centered and process management, and ensures the quality of products and services to meet the requirements of laws and regulations and the expectations of users through continuous improvement and risk assessment.”

　　 By building a comprehensive quality management system, deeply integrated quality management mode, intelligent and digital application, strict quality control process, user orientation and continuous improvement, and supply chain synergy, QUANCHAI realizes artisanal intelligence and provides users with high-quality products and services.

　　Craftsmanship Service

　　 In addition to the unremitting pursuit of product quality, QUANCHAI Power elevates the optimization of after-sales service to a strategic height, and the service concept of “true love for you, worry-free throughout the whole process” has won the recognition of the market and the majority of customers.

　　 Zhou Yang, deputy general manager of marketing company and minister of service department of QUANCHAI Power, introduced that “let the host factory feel more at ease, let the dealers feel more at ease, let the service providers have confidence, and let the users feel more satisfied”, around the artisanal service, QUANCHAI works in three dimensions of “customer satisfaction, customer surprise, customer moving”. Around the service of craftsmanship, QUANCHAI carries out work through three dimensions of “customer satisfaction, customer surprise and customer moving”.

　　 First of all, Quanchai has established an efficient service network covering the whole country, including 1,716 service stations, adopting hierarchical management to realize the strategic plus core service network layout. Meanwhile, Quanchai is equipped with a perfect parts network to ensure timely supply and efficient management of parts.

　　 In addition, Quanchai continuously carries out product technology training to improve the service capability of service stations, dealers, customers and OEMs. By editing fault repair manuals, applying prior diagnosis mechanism and auxiliary diagnostic equipment, it ensures efficient and precise service.

　　 In terms of service process, Quanchai strictly implements closed-loop management, tracks service information throughout the whole process and enters it into the system, carries out daily 16-hour point inspection system and closed-loop work order within 24 hours as well as 100% return visit feedback to continuously improve the service quality and ensure that the user's problems can be solved in time.

　　 It is worth mentioning that in order to improve customer experience, Quanchai also implements differentiated service concepts, such as high-speed rail delivery under special circumstances, overnight delivery and other considerate services, which exceed customer expectations.

　　 Zhou Yang said, “In the future, we will continue to uphold the concept of customer first craftsmanship service, stand in the customer's point of view, use the customer's thinking to do service, turn service into faith, turn the customer into a friend, act pragmatically, accomplish each other, and develop sustainably.”

　　Craftsmanship Echo

　　 Products lead the market, brands create value. The transporter network interviewed Yu Zhongyi, deputy general manager of QUANCHAI Power JSC and general manager of the marketing company, who said that QUANCHAI Power always puts the product quality and service quality in the first place, and its production and sales volume is steadily ranked in the first camp of the industry. “ As an enterprise with roots and a brand with temperature, QUANCHAI, through more than seventy years of unremitting efforts, adheres to technological innovation and continues to create value for users.”

　　 At the activity site, many Quanchai users were invited to share their stories with Quanchai. Zhu Peilin, an agricultural mechanic in Anhui Province, has been steadfast to the brand of Quanchai for 30 years; Wang Jinzhao, a star user in Huaibei City, praises the S65 high-horsepower engine; Zheng Jianbo, an opinion leader of Tianjin logistics and transportation, is satisfied with the fuel consumption of Zhiwei Power H25; and Zhang Junfeng, a representative of the courier industry in Zhengzhou, trusts the Q23 engine with no faults for 600,000 kilometers. ...... they did not mince words to express their recognition and love for the brand and product quality of Quanchai, which is the preferred power in their hearts.

　　 From producing the first single-cylinder diesel engine to leading the direction of multi-cylinder diesel engine technology development; from researching and developing the National VI engine for automobiles and the National IV engine for off-road use to the layout of the whole industry chain of traditional internal combustion engines and new energy dual track. 75 years, Quanchai Power has always been adhering to the pursuit of craftsmanship in technology and craftsmanship, and has won the recognition of more than 10 million users around the world.

　　 The company is committed to the pursuit of technology and craftsmanship, and has won the recognition of more than 10 million customers around the world. In the fierce market competition, QUANCHAI has always been steady and steady, taking users as the center and quality as the cornerstone, continuously promoting the breakthrough of independent technology and achieving excellent market reputation. Standing at the new starting point of the 75th anniversary, the company has been revitalized with a vigorous and upward-looking style, and has taken a solid step towards the goal of “A hundred years of QUANCHAI, international quality”.