After-sales Director Wang Yong introduced full-lifecycle service solutions. Leading fuel efficiency, intelligent safety, comfortable driving, and reliable quality are the direct value experiences our products can bring to customers. With the official launch of Mercedes-Benz domestic heavy trucks, we have also simultaneously introduced a new service brand, "Ben Hao Yun," and the "Ben Hao Yun" customer APP. Through the "online showroom" in the "Ben Hao Yun APP," you can intuitively understand the specific configurations and detailed technical parameters of the products. Combined with real vehicle data, it accurately recommends the optimal model that fits your usage scenarios. In the vehicle purchase process, we have noticed many customers' needs for financing. Therefore, we collaborate with "Ping An Leasing" and "Minsheng Leasing" to create exclusive financial policies for customers. Both financial institutions provide financial products for domestic Mercedes-Benz heavy trucks with financing terms of up to 48 months. Additionally, we have teamed up with "Ping An Insurance" to offer exclusive insurance products for customers, reducing operating costs through insurance group purchasing. In the vehicle usage phase, highway tolls account for over 30% of TCO. We have partnered with the leading national ETC service provider, Xinlian Technology, to provide users with "ETC issuance and toll advance payment services," allowing customers to flexibly choose daily, weekly, or monthly settlement modes. How to make the inherently fuel-efficient Mercedes-Benz heavy trucks achieve even more impressive data? We primarily assist customers from the two dimensions of "training" and "management." Customers can self-learn through the "fuel-saving driving videos" in the "Ben Hao Yun APP." At the same time, every Mercedes-Benz domestic heavy truck 4S store is equipped with professional driving trainers. After you purchase the vehicle, we provide professional, precise training services. "Connected vehicle remote driving behavior analysis" also provides online and offline precise guidance and training for fleets and drivers, and the system automatically generates "monthly operational reports" to assist fleet management in achieving "digitalization and intelligentization" in vehicle and fleet management. After the domestic Mercedes-Benz heavy trucks enter the market, under the premise of ensuring Mercedes-Benz global "unchanged quality standards," "unchanged service standards," and "unchanged customer-first service philosophy," we make "maintenance prices more affordable, parts supply more timely, and service outlets more dense." As the first localized European heavy truck brand in China

Starting time:15:00 Dec 10
Ending time:15:55 Dec 10
Reporting locations:Beijing
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《Transporter》








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