The State Post Bureau recently announced the first quarter of the postal and express delivery industry operation, in general, China's postal and express delivery industry operation to maintain smooth and stable, the development momentum continues to improve. Market scale continues to expand.

　　 In the first quarter, the postal industry sent a total of 41.73 billion pieces of business, an increase of 22.1%. Among them, the cumulative volume of express delivery business completed 37.11 billion pieces, up 25.2% year-on-year. Industry revenue continued to grow. In the first quarter, the postal industry revenue totaled 394.37 billion yuan, up 10.7% year-on-year. Among them, the cumulative revenue from express delivery business amounted to 311.69 billion yuan, up 17.4% year-on-year.

　　 In the first quarter, especially in March, express delivery enterprises actively support the e-commerce platform spring promotional activities, focusing on seasonal fresh food and other areas, in-depth excavation of local characteristics of the product delivery demand for spring tea, flowers and trees and other products to provide customized solutions, to promote the business scale of sustained growth.

　　 In March, the volume of express delivery business completed 13.85 billion pieces, up 20.1% year-on-year, and the revenue of express delivery business completed 112.83 billion yuan, up 13.2% year-on-year. Service quality is rising steadily.

　　 In March, the express service quality index was 502.8, up 38.2% year-on-year. From the point of view of sub-indicators, the public satisfaction of express delivery service was 83.3 points, up 3.3 points year-on-year. The 72-hour delivery rate in key areas was 85%, up 0.63 percentage points year-on-year. The development structure is more balanced.

　　 In the first quarter, the proportion of express business volume in the eastern, central and western regions was 72.8%, 18.6% and 8.6% respectively, and the proportion of business income was 74.5%, 15.1% and 10.4% respectively. Compared with the same period last year, the proportion of express business volume in the central region rose by 1.4 percentage points, and the proportion of express business income rose by 0.7 percentage points; the proportion of express business volume in the western region rose by 0.8 percentage points, and the proportion of express business income rose by 0.5 percentage points.

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